Attached to the address
A plan belongs to the property, so it survives the project it arrived with and is there for the next listing.

Floor plans & property assets
Floor plans and 3D tours are the assets that go missing first. RELMX keeps them attached to the address, delivers them with the photos, and only publishes them when you say so.
The problem
They arrive from a third party, get forwarded to the agent, and never touch the system that holds the rest of the listing media.
Then the property relists, or the agent changes brokerage, or a portal needs the plan re-uploaded — and it takes twenty minutes of inbox archaeology to find a PDF you paid for a year ago.
Treating the plan as a first-class property asset fixes that permanently. It is stored against the address, protected by the same access rules as the photos, retained rather than purged, and public only where you deliberately put it.
What you get
A plan belongs to the property, so it survives the project it arrived with and is there for the next listing.
JPG, PNG, WebP and PDF, served through the same protected media pipeline as your photos.
Tour links live on the property next to the plan and the gallery, so nothing is chased down separately.
Raw brackets and source clips age out. Floor plans are long-term deliverables and are excluded from purge.
Nothing becomes public because it exists. A plan appears on a listing site only when it is active and selected.
The client downloads photos, plan and extras from one place instead of three different links.
How it runs
Draw it, scan it, or commission it — however you already work.
The plan attaches to the address, not just today's project.
The client gets photos, plan and extras in one delivery.
Select it for the listing site when the agent wants it public.
Purge routines skip retained deliverables, so it stays reachable.
The next shoot at the same address starts with the plan already there.
Good practice
FAQ
No. Floor plans are handled as property deliverables: you upload the plan you produced or commissioned, and RELMX stores it against the address, delivers it with the media, and publishes it to the listing site when you choose to.
JPG, PNG, WebP and PDF — the formats agents and portals actually accept.
On the property, not just the project. That means a plan uploaded during one shoot is still there when the same address relists next year.
No. Floor plans are retained deliverables, so retention and purge routines that clear raw brackets and source clips deliberately skip them.
Never. A floor plan reaches a public listing site only when it is active and you have explicitly selected it for that site.
Tour links attach to the property the same way, so the gallery, the plan and the tour are one set of assets rather than three separate emails.
Keep plans, tours and galleries on the property from the first shoot onward.